Exclusive Mirrors Reviews

I was very impressed with the customer services, we had a small issue which was rectified immediately. The company answers calls within a few seconds (no covid excuses) and responds within a few hours bY return email. Excellent and easy to do business with.

We absolutely loved our mirror, but after a considerable length of time a small issue arose with it. Customer service was first class and we were supplied with a brand new mirror. I can't thank Exclusive Mirrors enough.

Very happy with my mirror speedy delivery unfortunately nothing to complain about??

I guess Exclusive Mirrors been paid to give a bad, horrible review to other companies...
If you look at the reviews most of them are bad so I don't think we should trust them at all...
Look like they know every single company even some of them not launched yet but they are already writing a poor review...
Hmmm very strange I would not trust them for sure!!!

Beautiful mirror. Very well packaged. Delivered as stated on order. Would buy again from Exclusive Mirrors. Recommended

I was so pleased with my mirror, that I ordered another. They arrived quickly, very well packaged and with all the fittings you need to hang them on the wall. They are as described on the website.

Fantastic service and high quality items at a very fair price, extremely well packaged also for what was a long courier journey to my home.
I bought two large mirrors that were the same as for sale on a high end mail order furniture and home decor website and saved hundreds of pounds. The quality could not have been better
I shall be placing another order very soon.

The mirror was ordered and arrived relatively soon. However, the mirror was about 10% larger than that advertised on the website and would not fit. I contacted Exclusive Mirrors by email and they responded quickly, apologised and arranged a swap for a smaller mirror without any problem. The replacement mirror arrived quickly and I actually preferred it to the one originally chosen. So overall, a good experience despite the issue with the size.

A little more communication between order and delivery wouldn't go a miss like expected delivery but otherwise good service and the mirror was exactly as per website.

What great value and service I have received from this company. Ordered our new mirror and it arrived quickly and well packaged. Must mention the delivery company used as their driver was excellent. Will definitely recommend to family and friends.

Fantastic service from order right through to delivery.
I am very pleased with the service that I received. I had seen the mirror that I wanted on numerous other websites but exclusive mirrors had it at the cheapest price. The driver contacted me the day before delivery and on the day of the delivery I was contacted again when he was on his way. The mirror itself is absolutely stunning and I couldn't be more pleased. If I need a large mirror again I will definitely be heading back to exclusive mirrors. I also had a few questions in between my order and delivery and their customer service team got back to me promptly and were a pleasure to deal with. 10/10 all round!

Unfortunately I purchased a mirror recently, firstly I had no emails to state when it would be delivered only from me trying to call the company which I had no response and then emailing a complaint did my mirror miraculously arrive. However upon opening a very badly package mirror to find that it was cracked at the side. now I am struggling to get my money back and the cracked mirror collected!!

Just received my mirror as described and only took 4 days to arrive in the middle of a pandemic thank you ?

Disappointed, ordered a mirror which was a backorder but they moved the date 3 times. Now they say mid January and I ordered it October. Got fed up waiting, now waiting on a refund...

I had mixed reviews, I placed an order on Friday and then decided to reserch, saw so many bad reviews so I emailed Tuesday asking for a update to then be emailed saying the mirror I paid for is no longer in stock even though it clearly was and that their supplier isn't supplying it anymore? The mirror is still to this day on their website in stock? So that's abit shady. Anyway I did get told i need to wait 3-5 working days for a refund and did receive one in a matter of 2 working days so I'm pleased with that as some people have waited weeks for one. But they clearly pick and choose customers they like. I would avoid at your own risk.